At LilyLauraDesign.com, we want to ensure a smooth and delightful shopping
experience for all our customers. We offer reliable and efficient shipping services to
ensure that your personalised engraved items, such as barrels, wooden chopping
boards, rolling pins, wooden spoons and forks, wooden kitchen tools, bottle openers,
photo frames, and printed chef aprons, are safely delivered to your doorstep. Please
read the following shipping information to understand how we handle deliveries.
Delivery Method: We exclusively use trusted shipping carriers to deliver your orders.
Depending on the destination and item size, we work with reliable shipping partners
such as Royal Mail, Evri, or DPD to ensure the safe and timely arrival of your
personalised engraved items.
Delivery Time and Rates: Our team takes pride in processing and dispatching your
orders promptly. Once you place your order, we typically require 5-7 business days to
prepare your personalised item for shipment. After that, the estimated delivery time
within the United Kingdom is approximately 1-2 business days. However, please note
that delivery times may vary depending on the specific item and your location.
We offer competitive shipping rates for our customers. The shipping fee is calculated
based on the weight, dimensions, and destination of your order. You can find the exact
shipping cost at the checkout page before completing your purchase.
Order Tracking: We provide order tracking services for your convenience. Once your
personalised engraved item is dispatched, we will provide you with a tracking number
via email or other communication agreed. You can use this tracking number to monitor
the progress of your shipment on the carrier’s website. This way, you can stay updated
on the whereabouts of your order until it reaches your doorstep.
Shipping Restrictions: At LilyLauraDesign.com, we currently offer shipping within the
United Kingdom. We apologise for any inconvenience this may cause, but we do not
ship internationally at this time. We appreciate your understanding in this matter.
If you have any further questions or concerns about our shipping information, please
feel free to reach out to our friendly customer support team. We are here to assist you
and make sure you have a seamless shopping experience at LilyLauraDesign.com.