Privacy Policy:
At LilyLauraDesign.com, we are committed to protecting your privacy and ensuring the
security of your personal information. This Privacy Policy outlines how we collect, use,
store, and protect the personal information you provide when using our website to
browse and make purchases of personalised engraved items, including barrels, wooden
chopping boards, rolling pins, wooden spoons and forks, wooden kitchen tools, bottle
openers, photo frames, and printed chef aprons. We encourage you to read this policy
to understand how we handle your data.
Information We Collect: When you visit our website or place an order, we may collect
the following personal information that you voluntarily provide to us:
- Name, email address, phone number, and shipping address
- Payment information (credit card details, billing address) for order processing
- Order history, preferences, and other information relevant to your purchases
Use of Personal Information: We collect and use your personal information for the following purposes:
- Processing and fulfilling your orders, including delivery and payment processing
- Providing customer support and responding to your inquiries
- Customising and personalising your shopping experience
- Improving our website, products, and services based on your feedback and preferences
- Sending you promotional emails, newsletters, or special offers (with you consent)
- Conducting market research, data analysis, and tracking website usage
- Complying with legal obligations and protecting against fraudulent activities
Data Security: We take the security of your personal information seriously. We
implement appropriate technical and organizational measures to protect your data from
unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the
utmost security, please note that no method of data transmission over the internet or
electronic storage is entirely secure. We cannot guarantee absolute data security but
will make reasonable efforts to protect your personal information.
Third-Party Service Providers: We may share your personal information with trusted
third-party service providers who assist us in operating our website, conducting
business, or providing services on our behalf. These third parties have access to your
personal information only to perform specific tasks and are obligated to maintain its
confidentiality.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies
on our website to enhance your browsing experience, analyse website traffic, and
personalise content. For more information, please refer to our Cookie Policy.
Third-Party Links: Our website may contain links to third-party websites. We do not have
control over the privacy practices or content of these websites. We encourage you to
review the privacy policies of those third parties before providing any personal
information.
Data Retention: We will retain your personal information for as long as necessary to
fulfill the purposes outlined in this Privacy Policy unless a longer retention period is
required or permitted by law.
Your Rights: You have the right to access, update, correct, or delete your personal
information. If you would like to exercise any of these rights or have any questions
about your personal information, please contact our customer support team.
Updates to the Privacy Policy: We may update our Privacy Policy from time to time to
reflect changes in our practices or applicable laws. The updated policy will be effective
upon posting on our website. We encourage you to review this policy periodically to stay
informed about how we collect, use, and protect your personal information.
If you have any questions or concerns regarding our Privacy Policy or how we handle
your personal information, please don’t hesitate to contact our customer support team.
We are here to assist you.
