Job Description

POSITION SCOPE AND ORGANIZATIONAL IMPACT

Our Construction Technologies Specialist position works to standardize field workflows and drives adoption of construction management platforms across projects. They bring deep knowledge of construction management processes from project setup through document control, RFIs and submittals, quality and safety routines, schedule handoffs, change management, and closeout. Working closely with Operations, the Lead Specialist position translates jobsite realities into clear, scalable practices, coordinates rollouts and training, and keeps feedback loops open so standards stay practical. They mentor others, support change in the field, and ensure technology use strengthens safety, quality, schedule, and cost outcomes.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Define and maintain SOPs, checklists, and standardized workflows that work on jobsites
• Lead end-to-end implementation efforts for new or changed workflows, including planning, site readiness, pilot design, cutover playbooks, and go-live support
• Travel to project sites to observe current processes, coach teams, capture pain points, and share best practices
• Run change impact reviews with Operations and Shared Services and align roles and responsibilities across teams
• Plan and deliver training and communications for new or changed workflows
• Partner with team members to shape configurations, forms, logs, dashboards, and reports that match operational needs
• Track adoption and data quality with straightforward KPIs; drive corrective actions with project leadership and report results
• Surface system limitations and translate field needs into clear vendor enhancement requests and help influence product roadmaps
• Coordinate with vendors on release timing, feature fit, and known issues; validate fixes and communicate impacts to project teams
• Lead cross-functional working sessions to resolve cross-project process issues and improve handoffs
• Support evaluations and pilots of new tools and features with clear goals, test scripts, and success criteria; recommend go/no-go
• Act as an escalation point for process questions and adoption blockers; route technical issues to the right teams and follow through to closure
• Mentor team members and project champions to build onsite capability and sustain standards over time
• Perform other duties as assigned

EDUCATION AND WORK EXPERIENCE

• Minimum bachelor’s degree in the field of Construction Management, Engineering, Business or a related field (or equivalent experience)
• 6+ years in construction operations with strong project team exposure
• Demonstrated experience with construction management platforms (e.g., Procore)
• Proven experience with prevalent ERP platforms (e.g. CMiC, Oracle, Sage 300) is a plus
• Expertise with field workflows, including document management, RFIs, submittals, quality, safety, and scheduling
• Demonstrated experience with cost control processes related to construction, such as management of contracts, budgets, change orders, etc.
• Proven record of creating SOPs, running trainings, and leading adoption across multiple implementation initiatives
• Strong interpersonal and coaching skills; experience managing cross-functional stakeholders
• Proven ability to translate business and user needs into scalable, platform-based solutions
• Ability to lead change management efforts and facilitate field adoption of new technologies
• Excellent written and verbal communication skills, with the ability to train and influence diverse project teams
• Problem-solving skills and an innovative mindset for improving business processes and technology utilization
• Bilingual (English/Spanish) preferred

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