Job Description

Salary: $95,000 - 123,000 per year Requirements:

• Bachelors degree in an IT-related field such as Management Information Systems, Computer Science, or Computer Engineering
• Certifications in relevant technology areas or equivalent experience
• Over 5 years of leadership experience in managing IT teams and technology resources
• Strong familiarity with network architecture, Microsoft Office 2010, and Mobile Device Management
• In-depth knowledge of Gaming Operations
• Proven ability to guide teams in a high-pressure environment to achieve successful outcomes
• Excellent skills in administration, P&L management, technical problem-solving, and negotiation
• Experience with Governance and Information Security frameworks including PCI, NIST, SOX, and Audit
• Thorough understanding of help desk and support tools
• Experience in Project Management, PCI compliance, and Help Desk Services
• Strong organizational and project management skills with attention to detail
• Exceptional communication skills, both written and verbal, with the ability to convey complex technical issues to diverse audiences
• Strong interpersonal and customer service abilities
• Comprehensive knowledge of PC and server hardware, Windows operating systems, IBM iSeries hardware, networking technologies, databases, data warehousing, and advanced data analytics
• Familiarity with ITIL standards and best practice implementation
• Proven ability to provide direction and lead by example
• Positive attitude with a proactive performance-based approach under challenging circumstances
• Experience facilitating coordination with various casino departments and engaging with vendors and agencies

• Develop and oversee institutional technology strategies while managing the goals of the IT and management information departments
• Analyze departmental needs and craft solutions to meet business objectives through process adjustments
• Ensure optimal performance of Gaming Systems, Hotel Systems, Food & Beverage Systems, Golf Systems, Administration systems, Call Center systems, and Data Center facilities
• Manage change effectively to ensure all system alterations are appropriately overseen
• Oversee the integrity and stability of supported systems, ensuring timely problem resolution
• Maintain service level agreements and act as the liaison with vendors
• Stay informed about technological changes and gaming industry advancements to enhance competitive edge
• Collaborate with management to create strategic plans, forecasts, and budgets for IT and MIS
• Implement and uphold policies that reflect the organizations technical needs
• Oversee the functionality of information processing systems and coordinate necessary upgrades
• Assist business operations in leveraging information systems for improved efficiency
• Ensure hardware and software are updated in line with organizational requirements
• Develop disaster recovery strategies to maintain business continuity in the event of system failures
• Expertly handle multiple tasks under pressure and meet tight deadlines
• Adapt quickly to evolving situations or user demands
• Engage with other departments to assess their needs and improve customer service perception
• Complete other relevant tasks as assigned by the CEO
• Uphold company service standards consistently

• Hardware
• IBM
• Support
• ITIL
• Mobile
• Network
• Security
• Windows

More:

We are a forward-thinking organization looking to hire an Information Technology Director to lead our technology initiatives and operations across various departments. This role demands a strategic leader adept in fostering compliance with regulatory standards while pushing for technological advancement. Our dynamic team works collaboratively to ensure optimal performance of critical systems while promoting growth within the company. We offer a vibrant work culture and the opportunity to thrive in a fast-paced environment. Our operations are centrally located, providing easy access for team collaboration and communication.

last updated 51 week of 2025

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