Epic ATE Support Job at Insight Global, Dallas, TX

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  • Insight Global
  • Dallas, TX

Job Description

Epic Beaker ATE Team Lead – Dallas, TX

Start Date: January 5, 2026

Duration: 2-month contract

Schedule: Monday–Friday, 40 hours/week

Location: On-site across multiple facilities in the Dallas–Fort Worth area

Project Overview

Join a high-impact “big bang” Epic Beaker go-live initiative spanning multiple clinical sites in Dallas, TX. This fast-paced, two-month engagement will support the successful deployment of Epic Beaker through classroom training, hands-on support, and leadership of ATE (At-the-Elbow) resources.

Role Summary

As an Epic Beaker ATE Team Lead (Pod Leader) , you will play a critical role in guiding the ATE support team and ensuring seamless training and go-live support for clinical staff. You’ll lead a pod of 4–6 ATE Support Specialists, coordinate with internal Epic resources, and serve as the primary liaison between frontline support and project leadership.

Key Responsibilities

  • Lead and supervise a team of 4–6 ATE Support Specialists across multiple sites
  • Facilitate classroom-style Epic Beaker training during the first four weeks on-site
  • Provide hands-on support and mentorship during go-live activities
  • Coordinate with internal Epic resources during initial onboarding and overlap period
  • Build rapport with clinical staff during the pre-launch meet-and-greet week
  • Ensure consistent communication and issue escalation to the Epic Delivery Project Manager
  • Maintain daily oversight of training quality, support coverage, and team performance

Required Qualifications

  • Active Epic Beaker Certification or Epic Beaker Proficiency
  • Prior experience in Epic Beaker implementation, ATE go-live support, or analyst-level project work
  • Strong leadership and communication skills in clinical and technical environments
  • Ability to manage multiple priorities across diverse clinical settings
  • Availability to work full-time on-site in the DFW area

Timeline

  • January 5: Team Leads begin onboarding and overlap with internal Epic resources
  • Mid-January: Meet-and-greet week with clinical staff
  • February 15: ATE Support Specialists join for 3–4 weeks of go-live support
  • March: Project concludes

Reporting Structure

  • ATE Support Specialists → report to ATE Team Leads (Pod Leaders)
  • Pod Leaders → report to Epic Delivery Project Manager

Job Tags

Full time, Contract work, Monday to Friday,

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