Job Description

About the Company:

Team Beans/Forever Collectibles (FOCO) is a global leader in sports and entertainment merchandise, offering a wide range of collectibles, novelty items, and promotional memorabilia. With major sports licenses and a robust infrastructure, FOCO continues to innovate and expand. We’re seeking driven professionals to help elevate our operations—including our warehouse systems—to the next level.

Primary Purpose:

The WMS System Administrator plays a critical role in maintaining and optimizing the Warehouse Management System infrastructure. This position ensures seamless integration between warehouse operations and IT systems, supports inventory accuracy, and enhances operational efficiency. The role requires a technically skilled, process-oriented individual with a strong focus on system reliability, user support, and continuous improvement.

Key Responsibilities:

• Administer and support the WMS platform, including configuration, user access, and system updates.
• Monitor system performance and troubleshoot issues related to inventory tracking, location codes, and receiving workflows.
• Collaborate with warehouse leadership to ensure system alignment with operational needs.
• Maintain data integrity across receiving, put-away, picking, and restocking processes.
• Ensure accurate mapping and maintenance of location codes both physically and within the WMS.
• Conduct regular audits and reconcile physical inventory with system data.
• Develop and maintain documentation for WMS configurations, workflows, and procedures.
• Train warehouse staff on WMS usage and best practices.
• Coordinate with IT and distribution teams to implement system enhancements and resolve integration issues.
• Support compliance with company policies and security protocols related to warehouse systems.

Preferred Qualifications:

• Proven experience as a WMS Administrator or similar role in warehouse/distribution environments.
• Strong understanding of warehouse operations and inventory control processes.
• Familiarity with WMS platforms and integration with ERP systems.
• Experience with system audits, data reconciliation, and process documentation.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration abilities across technical and operational teams.
• Experience with project management tools such as Jira, Zendesk, or Asana is a plus.
• Ability to lead or support cross-functional initiatives involving IT and warehouse teams.

Education and Experience:

• Bachelor’s Degree in Information Systems, Supply Chain, or related field.
• 4+ years’ experience managing warehouse systems or supporting distribution operations.
• Experience in retail or eCommerce environments is a plus.

Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

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