Job Description
Position Summary:
Switchboard operators are responsible for courteous, efficient operation of Guthrie’s telecommunications system 24 hours a day. Operators field calls and inquiries, and direct internal and external calls to the proper destination. They are a vital link in the communication information network throughout the Guthrie system.
Education, License & Cert:
High school graduate or equivalent
Experience:
Prefer minimum of one year’s experience in the telecommunications field. Computer skills which include data entry, Windows XP, and Excel are required. Accurate and efficient keyboarding skills are necessary as well as fluency with the English language.
Essential Functions:
1. Activates approximately 25 codes for potentially life‐threatening situations.
a. Activates codes utilizing the overhead paging system and pagers and following a detailed checklist to ensure all essential personnel have been notified to respond to the emergency.
b. Responds immediately to correctly activate the codes as time is crucial to the patient’s well‐being. 2. Assists in answering an average of 3500‐4500 incoming calls on a daily basis.
3. Operates database for the Amcom system.
4. Creates and updates a daily on‐call sheet of over 90 providers and staff a. Distributes and updates on‐call list to the ED, Trauma Department, and Communications Center so that they are informed of vital information related to patient transfers from other facilities.
5. Provides after‐hours paging service for patient calls for several outlying Guthrie Entities.
6. Provides back‐up coverage for the patient information desk.
7. Monitors alarm panel.
a. Notifies proper department when the emergency alarm panel activates as a result of a malfunction. There are 43 alarms in this panel requiring exceptional judgment in responding.
8. Trains new operators. a. Assists in training new operators on all shifts to ensure they are competent to perform this job successfully.
9. Is required to problem‐solve and find solutions with little to no direction/supervision.
Other Duties:
1. Other duties as assigned.
Job Tags
Daily paid, Immediate start, All shifts,
Similar Jobs
Murk & Co
***Minimum 3-5 years' experience working within an art storage and collections management environment REQUIRED******Hands on knowledge of the proper handling of art objects REQUIRED*** If you would like to enhance your application, feel free to email your resume...
The Poke Court
...and drive sales. Maintain a fun, welcoming and inclusive atmosphere for all customers. Fulfillment - effectively and carefully packaging customer orders to be shipped out by the next business day with clear effort towards enhancing the customer's experience when...
W. M. Schlosser Co. Inc.
Are you a Project Manager with treatment plant experience who is looking for professional growth? Do you have a knack for leadership? Do you like being out in the field in middle of the construction chaos planning, organizing, directing, leading, and actually witnessing...
Society Hounds
...PART-TIME LUXURY RETAIL STYLIST Job Description We are seeking a dynamic, team-focused, and sales-driven Stylist to join our luxury... ...candidate will have experience in luxury retail, a passion for fashion and clienteling, and a natural ability to connect with both...
Cathedral High School
...Houston, Texas. As an Ordinariate school, our classical, liberal arts curriculum is structured around four pillars: Sacred Worship,... ...articulate leader, fluent in the language and logic of classical education and Catholic anthropology. High emotional intelligence;...