Start Date: March 2026

Location: Brooklyn, NY ( in-person)

Salary: $60,000–$70,000 annually + benefits + performance bonuses

The Canopy is a joyful, community-centered space in Brooklyn offering daily play sessions for children ages 1–4 (9:00am–6:00pm) and after-school dance programming for children ages 1–10 (4:00pm–9:00pm) . We’re known for our warm hospitality, beautiful environment, and the high-quality experience we provide to families.

We are hiring a Studio Manager to be the operational heartbeat of our programs — ensuring the space runs smoothly, the team is supported, and every family feels cared for from the moment they walk in the door.

This role is ideal for someone who is high-energy, deeply organized, and incredible with kids of all ages , while also confident managing staff, systems, and daily execution.

The Studio Manager is the on-site leader responsible for day-to-day operations across:

• Canopy Play Space (Ages 1–4): 9:00am–6:00pm daily
• Canopy Dance Studio (Ages 1–10): 11:00am–9:00pm daily
• Events + Birthday Parties: planning, coordinating, and executing special events and private parties

You will also manage our Events + Birthday Party Coordinator , ensuring parties run beautifully and do not disrupt the member experience. This includes maintaining strong standards around safety, age-appropriateness, party boundaries, and hospitality.

This is a leadership role. You’ll be empowered to run the space, make decisions, and keep everything aligned with the Canopy experience: calm, organized, welcoming, and magical .

• This role reports directly to our CEO .
• You will work closely with our Marketing + Social Media/PR Team to ensure programming, events, member experience, and communications stay aligned — and that what’s happening in the studio is reflected accurately and beautifully externally.

Salary: $60,000–$70,000 annually (based on experience)

Benefits include:

• Health benefits (as applicable / per company plan)
• Life insurance
• 401k plan
• Paid time off (vacation + sick)
• Monthly complimentary PRESS massage
• Professional development support
• Additional community perks

Performance-based bonuses:

This role includes bonus opportunities tied to key KPIs . Strong performance is measured consistently, and bonuses are awarded for exceeding targets.

This role is performance-managed with clear goals. KPIs may include (but are not limited to):

• Membership growth + retention
• Drop-in attendance + conversion to membership
• Client satisfaction + feedback outcomes
• Teacher/staff reliability and shift coverage
• Operational consistency (on-time classes, smooth transitions, readiness)
• Studio cleanliness + safety compliance
• Events + party execution quality (smooth operations, boundaries upheld, client satisfaction)
• Revenue performance tied to programming + events

• Lead the daily flow of the space with calm, confident presence
• Create a warm, organized experience for every family
• Oversee opening/closing procedures, readiness, and resets
• Maintain studio standards for cleanliness, safety, and hospitality
• Solve problems quickly and kindly when challenges arise
• Serve as the main point person on-site for families, staff, and instructors

• Manage day-to-day operation of the play space and front desk flow
• Ensure the play environment remains safe, calm, and age-appropriate
• Support staff in monitoring the room and enforcing policies
• Handle member/client issues in real time with empathy + professionalism
• Maintain boundaries around party overflow, food/beverage, and age rules
• Track play session attendance and support conversion/retention efforts

• Run point during all after-school dance programming
• Ensure classes start/end on time and transitions are smooth
• Support instructors with supplies, needs, or last-minute changes
• Maintain a welcoming check-in experience for dance families
• Troubleshoot real-time issues (late teachers, room changes, parent questions)
• Maintain studio energy: organized, safe, upbeat, and calm

• Manage full operation + our coordinator of events and birthday parties from start to finish
• Communicate clearly with families/clients on expectations, timing, and policies
• Coordinate staffing, setup, flow, and breakdown for events
• Ensure parties remain contained appropriately (food/drinks in party room, clear boundaries)
• Manage party transitions so open play members continue to feel prioritized and safe
• Troubleshoot in real time and deliver a high-touch, premium experience
• Collect feedback post-event and continuously improve party operations

• Build and manage weekly schedules for front desk/cleaning staff and support dance staffing needs
• Ensure coverage for all shifts and proactively solve staffing gaps
• Help onboard and train new team members
• Provide clear feedback and maintain accountability and consistency
• Model strong leadership, maturity, and professional communication
• Support culture-building: joyful, reliable, and team-oriented

• Respond to client questions (in-person, email, and phone)
• Resolve concerns quickly, kindly, and with strong boundaries
• Maintain a high-touch member experience that feels thoughtful and premium
• Share feedback trends with leadership and implement improvements
• Ensure families are informed about policies, scheduling, and expectations

• Work closely with the Marketing + Social Media/PR team to support:
• Accurate scheduling and event promotion
• Communication about policies, member expectations, and operational changes
• On-the-ground content opportunities (photos/videos when appropriate)
• Feedback loops on what’s resonating with the community
• Ensure studio operations and client experience stay aligned with messaging

• Maintain studio inventory and ordering (snacks, supplies, cleaning, dance needs)
• Coordinate with vendors and ensure stock is always ready
• Support procurement and partnership opportunities as needed

• Track what’s working and what needs improvement
• Help refine SOPs for play space, dance, and events operations
• Support leadership with weekly reporting, operational insights, and KPI trackin
• Identify opportunities to improve flow, staffing, and client experience

You’re someone who:

• Is enthusiastic, grounded, and confident with kids of all ages
• Can lead with warmth while holding clear boundaries
• Is highly organized and thrives in a busy environment
• Is proactive, solutions-oriented, and calm under pressure
• Loves building a strong team culture and keeping standards high
• Takes pride in creating a beautiful, safe, well-run space
• Is excited by goals, metrics, and improving performance over time

• 2+ years experience in operations, hospitality, education, childcare, fitness, or studio management
• Strong leadership + team management skills
• Excellent communication and customer service instincts
• Comfortable managing multiple priorities in real time
• Tech-comfortable (booking systems like Sawyer a plus)
• Must be able to work in-person Monday–Friday, 40 hours/week
• Comfortable being on your feet and working with children + families daily

The Canopy is a special place — a warm, beautifully designed space where families come to move, play, connect, and feel held. We take hospitality seriously, we care deeply about child development and safety, and we believe that a well-run environment creates more joy for everyone.

As Studio Manager, you’ll have the chance to step into a leadership role with real ownership — not just running shifts, but shaping the systems, culture, and experience of the space.

What You’ll Love

• A mission-driven, joyful workplace centered on community + care
• Real leadership + autonomy to manage the space and make decisions
• A role that blends operations + people + creativity
• Direct access and mentorship from our collaborative CEO
• Collaboration with a strong marketing/PR team bringing the brand to life
• A team that values excellence, kindness, and accountability
• Bonus opportunities tied to performance — when you crush it, you’re rewarded

If you love kids, love community, and love making things run smoothly (and beautifully), you’ll thrive here.

Please send a resume + short intro to rachel.beider@gmail.com and sarah@thecanopynyc.com with the subject line: Studio Manager – The Canopy