Job Description

About GreyOrange

GreyOrange is a global leader in AIdriven robotic automation software and hardware, transforming distribution and fulfillment centers worldwide. Our solutions increase productivity, empower growth and scale, mitigate labor challenges, reduce risk and time to market, and create better experiences for customers and employees. Founded in 2012, GreyOrange is headquartered in Atlanta, Georgia, with offices and partners across the Americas, Europe and Asia. For more information, visit .

Our Solutions

The GreyMatter Multiagent Orchestration (MAO) platform provides vendor agnostic fulfillment orchestration to continuously optimize performance in real time: the right order, with the right bot and agent, taking the right path and action. Currently operating more than 70 fulfillment sites across the globe (with deployments of 700+ robots at a single site), GreyMatter enables customers to decrease their fulfillment Cost Per Unit by 50%, reduce worker onboarding time by 90% and optimize peak season performance. In retail stores, our gStore end to end store execution and retail management solution supports omnichannel fulfillment, real time replenishment, intelligent workforce tasking and more. Using real time overhead RFID technology, the platform increases inventory accuracy up to 99%, doubles staff productivity, and enables an engaging, seamless in store experience.

Senior Manager – Project Management

Location: Atlanta, USA

About the Role

As a Senior Manager in the GreyOrange Project Management team, you will lead complex, multi-geography implementation programs and ensure seamless coordination across internal and external stakeholders. You will be responsible for driving successful project delivery within committed timelines and budgets while upholding global best practices, structured processes, and exceptional customer experience.

The ideal candidate is a strategic thinker who excels at customer satisfaction, proactive planning, cross-functional leadership, and transparent communication. You will work closely with teams across Professional Services, Product & Engineering, Manufacturing, Client Support, Customer Success, and customer organizations to deliver high-impact automation solutions.

Please note that responsibilities may evolve as the organization grows, and the list below is not exhaustive.

Key Responsibilities

Pre-Sales Phase

• Understand customer requirements and project objectives.
• Define implementation strategies considering geography, integration needs, and delivery constraints.
• Prepare high-level project timelines.
• Collaborate with proposal teams to estimate project effort and service requirements.

Project Planning Phase

• Ensure smooth project transition from Sales to Delivery.
• Analyze the contract, define scope, key deliverables, and major milestones.
• Establish project charter, communication channels, and meeting cadence.
• Coordinate with customer and internal cross-functional teams to conduct gap analysis.
• Define success criteria (timelines, KPIs, budget) and establish baselines.
• Ensure adherence to standard project processes, SOPs, and governance frameworks.

Project Delivery Phase

• Monitor progress against timelines, budget, and milestone commitments.
• Maintain seamless communication between customer and stakeholders.
• Ensure timely completion of customer responsibilities (site readiness, infrastructure, resources).
• Collaborate with supply chain teams for on-time hardware delivery.
• Track testing progress, highlight delays, and drive issue resolution.
• Log, track, and escalate issues/bugs through JIRA and structured issue management processes.

Project Execution Phase

• Manage cross-functional resource allocation and travel planning.
• Validate customer site readiness and ensure readiness before deployment.
• Oversee software readiness, deployment, and testing activities.
• Coordinate integration testing across regions, customer teams, and HQ.
• Set up and lead war rooms when required.
• Support UAT planning, execution, and KPI monitoring for ramp-up.
• Assist in closing NPD tickets and project handover to Client Services.
• Drive creation of handover documentation, sign-offs, and project closure reports on Confluence.

Qualifications & Requirements

• Bachelor’s degree in Engineering (IE/EE/EC/ME) with 7+ years of experience .
• Master’s degree or MBA in Operations or Project Management preferred.
• Strong project management experience in industries such as warehousing, supply chain, logistics, manufacturing, automotive, or oil & gas.
• 12+ years in Project/Program Management, Change Management, Consulting, P&L, or People Management.
• 7+ years in warehouse operations or end-to-end automation / DC commissioning.
• Strategic thinker with strong organizational and leadership agility.
• Certification of PMI-PMP is mandatory.
• Strong analytical and problem-solving abilities.
• Ability to influence and collaborate with cross-functional teams.
• Excellent communication, execution, negotiation, and stakeholder management skills.

GreyOrange provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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