Job Description
We are representing a manufacturing firm in the Reading, PA area who is looking to hire a REMOTE Sales Support Specialist to support their Sales team.
This role is 100% remote and can pay up to $65,000. They also provide fantastic benefits and supportive company culture.
Sales Support Specialist Responsibilities:
- Prepare and update price quotes for customers using Excel and HubSpot.
- Ensure accuracy and quick turnaround on all quotes and pricing requests.
- Follow up with customers regarding quotes, samples, and order status using HubSpot and Outlook.
- Build strong relationships through consistent communication and customer care.
- Confirm customer orders and ensure order patterns are correct.
- Check inventory availability and coordinate sample requests.
- Respond to customer inquiries with professionalism, patience, and a solutions-focused approach.
- Support inside sales efforts by maintaining strong customer relationships and communicating clearly with internal teams.
- Manage inbound calls and schedule follow-up calls/meetings as needed.
- Keep accurate notes, activity logs, and records in HubSpot.
- Obtain freight quotes and verify pricing details when needed.
- Pull reports and create spreadsheets to support the sales team.
- Collaborate on special projects and continuously improve processes.
Sales Support Specialist Requirements:
- 5+ years in customer service, inside sales, or sales support within a manufacturing or B2B environment .
- Strong Microsoft Office skills (especially Excel).
- Experience using HubSpot (SAGE 100 experience is a plus).
- Tech-savvy and quick to learn new systems.
- Organized, detail-oriented, and able to manage multiple priorities.
- Excellent verbal and written communication skills.
- A proactive, team-oriented mindset and the ability to work independently in a remote environment.
Job Tags
Work at office, Remote work,