Job Description

Join Us in Powering Critical Communications

At ERS Wireless, we design, install, and maintain Motorola Solutions’ most advanced communication systems. Every day, our work ensures that police officers, firefighters, healthcare staff, teachers, and skilled tradespeople have the tools they need to stay safe and connected. Whether in routine operations or life-or-death emergencies, our mission is clear: deliver reliable communication when it matters most.

We’re seeking an experienced Field Service Technician who thrives on solving complex technical challenges, enjoys collaborating with cross-functional teams, and takes pride in serving customers who depend on secure, mission-critical communications.

What You’ll Do

• Install, optimize, and maintain highly technical, mission-critical communication systems at customer sites.
• Monitor and troubleshoot system performance, ensuring maximum uptime and reliability.
• Perform advanced hardware/software installation, upgrades, and preventative maintenance.
• Diagnose and resolve technical issues quickly—even in high-pressure scenarios.
• Work with Project Managers, Engineers, Sales, and Public Safety partners to design and deploy cutting-edge Motorola Solutions systems.
• Use specialized test equipment (Communications Systems Analyzers, watt meters, Antenna Systems Analyzers, ethernet testers, etc.) to validate and optimize system performance.
• Document work with precision, ensuring clear records for system history and future optimization.
• Provide technical training and mentorship to internal teams and customers.

What We’re Looking For

• Experience with VHF, UHF, 700/800 MHz public safety radio systems.
• Familiarity with 911/NG911, NICE logging systems, Airbus, or similar infrastructure.
• Hands-on experience with P25 Systems, RF systems, wired/wireless networks, or IT systems integration.
• Strong networking knowledge: LAN/WAN, routers, switches, bridges, cabling, and IP configuration.
• Comfort working independently with high accountability in the field.
• Excellent communication and collaboration skills with both technical teams and customer stakeholders.

Required Qualifications

• Associate’s Degree in Electronics, IT, Engineering Technology—or equivalent technical/military certification.
• CET Certification (or ability to obtain within 6 months).
• Valid FCC License and relevant industry certifications (preferred).
• Clean driving record and ability to travel within assigned territory.
• U.S. citizenship with ability to pass/maintain background checks and security clearances.

We offer:

• Competitive pay, based on experience
• Medical, Dental, and Vision Insurance
• Paid Holidays & Paid Time Off
• 401(k) with company match
• Short- and Long-Term Disability Insurance
• Ongoing technical training and career development opportunities

ERS Wireless is proud to be an Equal Opportunity Employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider all applications for employment and do not discriminate on any basis protected by federal, state, or local law. All employment is decided based on qualifications, merit and business need.

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