Job Description

Job Description

Simbioza Inc. is seeking a Patient Navigator to support patients across Florida as they move through the healthcare system. This is a part-time, telecommute / work-from-home position for candidates who reside in Florida and have completed recognized patient navigation training.

This role supports patients through care coordination, insurance navigation, and follow-up services, with a strong focus on Medicare and Medicaid populations. The Patient Navigator works under the supervision of a Nurse Practitioner and supports Medicare-billable care management services. The Patient Navigator does not bill independently.

What You’ll Do

• Guide patients through appointments, referrals, and follow-up care

• Support patients with Medicare and Medicaid eligibility, benefits, and coverage questions

• Provide clear, patient-centered education and next steps

• Coordinate with providers, clinics, and community resources

• Identify and help resolve barriers to care

• Document patient interactions and care coordination activities in the EHR

• Communicate with patients via phone, email, and telehealth

• Maintain HIPAA compliance and patient confidentiality

Required Qualifications

Please apply only if you meet all required criteria below :

• Completion of a recognized patient navigation training or certificate program , such as:

  • Healthcare Navigator Specialist Certificate (e.g., Eastern Florida State College or equivalent), or

  • Susan G. Komen Navigation Nation training, or

  • Comparable formal patient navigation education or credential

• Minimum 1 year of experience in patient navigation, care coordination, or a closely related healthcare role

• Strong working knowledge of Medicare and Medicaid

• High school diploma or GED

• Experience using EHR systems and basic scheduling tools

• Strong communication and organizational skills

• Ability to work independently in a remote environment

• Must currently reside in Florida and be authorized to work in the United States

For patient navigation roles supporting Florida patients and programs, residency in Florida is the norm and is required.

Schedule & Compensation

• Part-time, hourly position

• Flexible schedule

• Hourly rate based on experience and training

Additional Information

• Level II background check required

• This is a telecommute / work-from-home role supporting patients located in Florida

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