Netsuite Consultant Key Responsibilities

The Consultant shall be responsible for the following services and deliverables:

A. System Configuration and Optimization

Review and adjust NetSuite configuration including chart of accounts, GL segments, workflows, approval hierarchies, and custom records
Implement approved enhancements and manage configuration changes to reduce reliance on legacy scripts
Ensure configurations are audit-aligned and support multi-entity operations
Deliverables: Configuration Change Log (maintained biweekly)
NetSuite Optimization Plan (initial recommendations by Month 1)
Updated process configurations and workflow documentation

B. Issue Resolution and Break/Fix Support

Provide Tier 2/Tier 3 support for finance system issues (e.g., failed postings, JE reversals, RevShare misrouting)
Troubleshoot integration and script failures, working in coordination with IT, vendors, and managed services partners
Identify root causes for recurring issues and recommend permanent solutions
Deliverables: Monthly Issue Resolution Report
Root Cause Analysis Reports for major incidents
Bug Fix and Patch Logs

C. User Management and Access Governance

Maintain role-based access controls aligned with security and audit policies
Coordinate user provisioning and deprovisioning in partnership with Omada, HCM, and IT Security
Audit and clean up admin-created roles and permissions
Deliverables: Monthly Access Audit Report
Role Design Matrix and Documentation
Provisioning Checklist and Termination Workflow

D. Environment and Release Management

Oversee sandbox refreshes, cloning, and configuration migration
Manage deployment of tested enhancements and scripts between environments
Coordinate with third-party vendors during upgrade cycles or break/fix escalations

Deliverables:

E. Reporting and Audit Support

Maintain key system and configuration documentation for auditors
Support the development of audit-ready system-generated reports (e.g., approval logs, JE tracking)
Respond to audit and SOX-related system queries

Deliverables:

F. Cross-Functional Collaboration

Participate in weekly meetings with Finance Ops, Audit, and Project Management teams
Provide NetSuite insight during system design sessions and vendor discussions
Align efforts with HighRadius, Coupa, and Snowflake system integration tracks

Deliverables:

C. SCHEDULE

The Services shall be performed in accordance with the following schedule: Mon- Fri, 8-5

Permanent employment,