Job Description

Location: In-Person (NYC)

Compensation: $65K Base + Commission

Experience Level: Mid-Level (2-5 years in luxury watch sales)

About Us

We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we’re hiring a Luxury Sales Associate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative online sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex is required for this position.

What You’ll Do

Support High-Intent Buyers & Luxury Collectors

• Be the first point of contact for serious buyers inquiring about high-value watches. Respond to prospective clients' sales inquiries which are received online.
• Qualify inbound leads from website inquiries, phone calls, and VIP referrals.
• Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions.
• Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings.

Assist in Managing Exclusive Client Relationships

• Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers.
• Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions.
• Coordinate with the sourcing team to find specific models for VIP clients.
• Coordinate & Close High-Ticket Transactions
• Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models.
• Manage inquiries for off-market watches, custom orders, and private sourcing requests.
• Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions.

Enhance the In-Store & VIP Buying Experience

• Attend watch networking events, industry trade shows, and private gatherings to expand your collector network.
• Help coordinate private viewings and in-store appointments for elite clients.
• Offer an educational, consultative approach to help clients make confident purchasing decisions.

What You Bring to the Table

• 2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex)
• Experience working with high-net-worth individuals (HNWIs) and collectors.
• Knowledge of luxury watches
• Strong consultative sales skills—you know how to educate, build trust, and close deals.
• Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings.

Why Join Us?

• Work with ultra-high-value watches & VIP clientele.
• Competitive base salary + performance-based commission/bonuses.
• Grow your career in the high-end watch industry with access to collectors & investors.
• Opportunity for advancement into senior sales & VIP client management.

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