Help Desk Analyst Job at Pacer Group, Birmingham, AL

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  • Pacer Group
  • Birmingham, AL

Job Description

We are seeking for someone who can provide 24x7 frontline IT support as the single point of contact for inbound incidents. Handle Level 1 troubleshooting, ticketing, system monitoring, and incident escalation. Strong customer service skills required. Windows experience preferred; UNIX/AIX a plus. Rotational shifts required.

Note: Please consider applying only if you are local to Birmingham, AL. No Relocation.

Requirements:

Must have experience with SCADA .

Must have prior experience in Power, Energy or Manufacturing Industry .

Job Tags

Local area, Relocation, Shift work,

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