Front Desk Agent - Winter Season - Jackson Hole Adventure Center-USFS Job at Aramark, Moran, WY

eC9WSlJremZZWjJuc3V0cVZFYkQ2eTNCbmc9PQ==
  • Aramark
  • Moran, WY

Job Description

The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

•    Greet and provide customer service to guests while anticipating their needs
•    Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
•    Book reservations, rentals, and coordinate registration
•    Operate a register and/or software system to complete cash and credit card transactions.
•    Answers phone calls and emails and delivers messages as needed.
•    Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
•    Coordinate resolution of guest concerns
•    Communicates closely with all departments to ensure a seamless guest experience.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Previous guest services experience required
•    Previous cash handling experience preferred
•    Demonstrates excellent customer service skills
•    Demonstrates interpersonal and communication skills, both verbal and written
•    Demonstrate organizational skills, accuracy, and attention to detail

Education

Job Tags

Similar Jobs

Bachman's Inc.

Landscape Designer 1 Job at Bachman's Inc.

Landscape Designer 1 POSITION DUTIES : Customer service set up appointments with customers, meet and interview customer onsite, determine their needs, and what materials would be appropriate for the site and to meet the customers goals. Site analysis of... 

HCSC

Baltimore Truck Driver CDL Class A Job at HCSC

 ...We are seeking a motivated 2nd and 3rd Shift CDL Class A driver for deliveries to local hospitals and health care facilities....  ...requires the ability to drive and operate tractor-trailer and straight truck delivery vehicles. The driver must also load and unload laundry... 

Champion Foods

Quality Assurance Manager Job at Champion Foods

Baking a Better Future "Our team is like a good recipe. All the ingredients come together to make an incredible product." Champion Foods, a pizza trailblazer, is expanding, and we're looking for dynamic talents to enhance our innovative and quality-driven team. We produce...

The H&K Group

Flatbed Driver Job at The H&K Group

 ...partner of H&K Group, Inc. is searching for an experienced Flatbed Truck Driver with a Class A CDL. Must have experience driving a flatbed truck with capacity of more than 3 tons, to transport oversize and heavy equipment and materials to and from specified destinations... 

Mack Global

Protestant Music Director Job at Mack Global

 ...What You Gain) Lead music at weekly and special services Build your portfolio and reach a diverse audience within the military community. Work closely with the Protestant Chaplain Strengthen your skills in planning and collaboration. Play or coordinate piano...