Job Description

Join Our Team as an Executive Housekeeper at the DoubleTree by Hilton Asheville Downtown!

At Parks Hospitality Group we believe that every guest deserves a clean and comfortable environment. As the Executive Housekeeper youll play a key role in overseeing the housekeeping operations of the hotel ensuring that every guest room and public area meets our high standards of cleanliness and comfort. Youll lead and manage the housekeeping team to provide a spotless environment for our guests.

What Youll Do:

• Oversee all housekeeping operations ensuring cleanliness and comfort in all guest rooms and public areas.
• Lead train and supervise housekeeping staff ensuring they maintain high performance standards.
• Develop and implement cleaning schedules to ensure all areas are properly serviced and well-maintained.
• Manage inventory of cleaning supplies and equipment ensuring the team is well-stocked and prepared.
• Conduct regular inspections of guest rooms and public areas to ensure quality standards are met.
• Handle guest complaints and concerns related to housekeeping services resolving them promptly and professionally.
• Ensure compliance with safety health and sanitation standards.
• Collaborate with other departments to ensure the overall guest experience is exceptional.

What Youll Need:

• A high school diploma or equivalent (Bachelors degree preferred).
• 3 years of housekeeping experience including 1 year in a supervisory or management role.
• Strong leadership skills and the ability to manage a team effectively.
• Excellent organizational and time management skills.
• Knowledge of cleaning standards and safety regulations.
• Ability to resolve guest issues with professionalism and care.
• Strong communication skills and a team-oriented mindset.
• Flexibility to work a variety of shifts including weekends and holidays.

Why Youll Love Working Here:

• Competitive pay and comprehensive benefits including medical dental and vision from day one.
• 401(k) with company matching to help you plan for the future.
• Paid time off (PTO) for all team members because we value your well-being.
• Team Member Recognition Program to celebrate your achievements.
• Discounts on hotel stays and dining.
• Opportunities for personal and professional growth within Parks Hospitality Group a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions.

Location:

DoubleTree by Hilton Asheville Downtown 199 Haywood Street Asheville NC 28801

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