Job Description

Accounts Receivable Specialist

Location: Louisville, KY (Onsite)

Contract: 6-Month Contract-to-Hire

Overview

Our client is seeking an experienced Accounts Receivable Specialist to support their revenue cycle operations. This role is fully onsite in Louisville, KY and requires strong knowledge of claim follow-up, denial resolution, payer communication, and Epic work queues. The ideal candidate is detail-oriented, productive, and comfortable working in a fast-paced, metric-driven environment.

Responsibilities

• Perform timely and accurate follow-up on outstanding claims, including contacting payers and researching/resolving issues.
• Process and refile claims, troubleshoot denials, and complete reprocessing steps based on denial type.
• Manage daily workload within Epic Work Queues, ensuring efficiency and prioritization.
• Complete approximately 60 cases per day with 90% accuracy.
• Enter claim details into payer portals, including uploading medical records to support appeals and overturn denials.
• Follow up on claims with no response, incorrect insurance information, or authorization-related denials.
• Update charges and refile electronic or paper claims as needed.
• Respond to inquiries from Patient Financial Specialists seeking advanced assistance.
• Communicate issues with management and stakeholders, including payer or service location-specific concerns.

Requirements

• High school diploma or equivalent (required).
• Minimum 3 years of related A/R or revenue cycle experience (required).
• Working knowledge of CPT, HCPCS, and ICD-10 coding.
• Advanced knowledge of denial types and resolution steps.
• Strong communication, problem-solving, and multitasking abilities.
• Proficiency with computers, keyboarding, and Windows-based workflows.
• Experience using Epic, Echo, and Pace man (preferred).
• Microsoft Office proficiency (preferred).
• Ability to meet productivity and quality standards consistently.
• Professional verbal and written communication skills.

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